Pros
Product discount, ridiculous amount of free product, fantastic training, fantastic benefits, access to all the newest beauty products and technology, frequent free food, wonderful coworkers and brand representatives.
Cons
You will be promised promotions and told what you want to hear, but you will rarely advance with this company. Micromanaging is unbearable here, your store management will SUFFOCATE you daily. Full-time used to be 40 hours a week, now it’s more like 29 which is quite the pay cut compared to when I started back in 2011. Retail can be tough no matter where you work but clients could be absolutely ruthless. With our hours cut we never had enough staffing to get to all clients which resulted in upset shoppers and unmet goals. Theft got worse and worse and was hard to deal with. No matter how perfectly you do your job management will find fault with it. Management will harp on you to do your job the Sephora way and hurry up to help every client but when the store got busy they couldn’t be bothered to help you because as managers they were above helping clients, but they could delegate them to you and make them wait and wait for your help. It got too overwhelming in the end. They are not flexible AT ALL with scheduling so work life balance is nonexistent.