I was there for awhile - Operations Sephora Employee Review

3.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

The store I worked at was very tight-knit and kind of laid back which was nice. People are trying to get promoted all the time and that's cool

Cons

In this position, I had to work a ton of overnights from 8pm-2am to process the shipment. It sounds okay at first and you think: "well that's retail" but when you try to request one of those overnights off they give you a hard time and the team that you were supposed to work with will all call out leaving you to process 60-90 boxes of shipment with one other person. The overnights were always on a Friday night so I could never go out. Then they changed it to 5/6 am every Saturday night so you had Friday night off but had to wake up super early on Saturday. A good place to work, but not as an operations consultant due to your schedule always being booboo. Great for a college student Sometimes as an ops consultant the operations team is not given as much gratis as color people and when asked why they would say: "because you don't work hard enough / don't sell product" - sorry for waking up at 4 am on a Saturday to set up your displays and put out shipment so you have product to sell!

Explore other reviews about Sephora

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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