Ugly side of beauty - Cast Member Sephora Employee Review

1.0
Dec 7, 2012
Recommend
CEO approval
Business Outlook

Pros

the co-workers, many of the clients, learning about products.

Cons

Management is in complete chaos and everyone suffers as a result. Hours are skimpy, yet they are always hiring. There is no regular schedule or reliable hours.They are defensive about their inadequicies so belittle the cast members. They aren't honest about what to expect. Their business model is short-sighted and relies on sacrificing ethical labor practices for the bottom line. In my view, the business would thrive more with a talented and loyal team.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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