I love parts of the job, but my patience is running out. - Colour Consultant/CM Certified Sephora Employee Review

2.0
Apr 13, 2018
Recommend
CEO approval
Business Outlook

Pros

-Getting to work with a variety of clients -Continuously improving artistry skills -Gaining extensive product knowledge -Working with a group of people with similar interests -Getting to know regular clients/ building rapport -Making a difference in peoples life. Working with makeup may seem very simple, but you meet people with a lot of insecurities, and relating to them, letting them know we all have insecurities, regardless of how glamorous we look while we're on stage.

Cons

-Blatant favoritism: Even though you work your hardest and make it known to leadership that you would like to work on getting an elevated role... It doesn't really matter, they will give it to the people they like most. I have spoken to other cast members who do not want elevated roles, and make that known... yet they get to go to training and I am stuck doing colour matches all day. I have even inquired about new, upcoming positions and I was given false information. When I followed up with my leads, I was told the application sheet for the position was filled. They never even put my name on the list, they put who they want on it, and put me on the list for a position that I told leadership I did not want. Work/Life Balance: Doesn't exist for me... I moved out of town months ago. Before I even asked for a transfer, I was told that no store was taking transfers. I travel 60KMs (Without a vehicle) just to get to work and spend more than half of my income on transportation. We have had people transfer to our store and from our store, and everyone makes it seems so easy, yet... I'm stuck travelling a total of 5 hours a day to get to and from work. It's stressful and tiring and no one seems to care to do anything about it.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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