Product is more like being a salesman - Senior Product Manager, Ecommerce Sephora Employee Review

2.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Tons of gratis, great people. Big on education for Physical product that is sold in stores. Really feel connected to stores

Cons

Poor leadership afraid to make decisions for fear of upsetting their peers. It’s a bit of the death by consensus here. You spend more time selling your idea than you do actual product management

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

See reviews by: Helpful|Rating|Date|All