Sephora lost it's way - Beauty Studio Coordinator Sephora Employee Review

2.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

The work itself is easy and can be really fun. Sharing makeup tips and tricks with clients and cast members really makes the day fly by. Trainings are great if you're passionate about what you do. Meeting new people everyday means you're never bored. Everyone contributes to the company goals which means meeting them is slightly easier than a commission based job.

Cons

The worst thing about working at Sephora is the way upper management treats people. There are plenty of unprofessional managers in the company and they get moved around rather than let go. Those same managers go on to cause problems for good workers. There really is no "checks and balance" system the way there should be because there are so many looking out for themselves. I've seen so many great people get lost in the mix and let go because of unqualified, immature and unprofessional managers.

Explore other reviews about Sephora

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was always organized. Company provided many perks that made employees feel valued.

Cons

Job was monotonous and wasn't enough variety.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

+ monthly training gratis + brand and product training + exposure to working with luxury brands + technology device supplements role

Cons

- unstable hours / unstable income - part-time employee classification has a wide weekly hourly gap (e.g., 15-29 weekly hours) and the availability expectation is that of a full-time (e.g., required to be open 4-5 a week, open to close) - minimal career growth if wanting to become full-time within the same store

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