No ma'am! - Seasonal Sales Associate Sephora Employee Review

1.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Being able to work around many different cosmetic brands (and take home samples) Seeing a smile on a customers face when they receive a service and love the way they look.

Cons

You can't access your schedule online No option of paper checks Management is very unprofessional Everyone has to do everything No janitorial service to clean the restrooms and the store Communication from management is very poor

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Pros

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Cons

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3.0
Jun 10, 2026
Recommend
CEO approval
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Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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