Lots of work, minimal pay - Ooperations Manager Sephora Employee Review

3.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Gratis, variety of backgrounds hired, learn a lot about the industry

Cons

Low pay for expected work, upper management asks how to make you store performance better and doesn’t provide for your expressed needs most times. Higher positions frequently get externally hired limiting growth.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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