A job is a job - Operations Associate Sephora Employee Review

4.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoy working with my team a lot. Just know that everyone is sassy, so nothing is personal until you make it.

Cons

Operations associates are essentially cashiers (I worked at a smaller location) and things don't always get done. Also, if you want to grow in this company, expect to take the long way up the corporate ladder depending on what you want to do. Sephora doesn't care enough to have much of a budget for growth in my opinion.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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