Pros
When I started out years ago, the company was awesome. Our Beaverton, OR location won many awards (i.e. best places to work in Oregon etc.). When Sage bought us out in 2003, it was still a good place to work. It was truly employee focused. Management cared about employees and we truly saw this day in and day out. I referred many friends and family to Sage because I loved where I worked. However, we've had many changes throughout the years. Unfortunately, that's where the positives end.
Cons
As of now I cannot bring myself to refer people I care about to this company. The only people I'd consider referring are random people off the street or my enemies. PTO caps got dropped ridiculously low from 200+ to 80, 40 and 0. Obviously it's all about the bottom line but they claim it's for our employee wellness. Before that, it was something ridiculous called Project Himalaya. What a joke that was. We lost so many talented and irreplaceable employees and no one cared to rehire more people or retain them. The majority of employees have no faith in Sage's current direction. All the rats are jumping ship with people quitting left and right. That should tell you something. The CEO has no clue about our business other than making us "the prettiest girl at the bar" and that we don't have to be the smartest one there if I recall his words correctly. We used to have a few hours a day to work on our support issues. They took away 30 mins to an hour at a time over the years and guess how many hours we have in the day to work on support issues now? ZERO. We're just mindless knowledgebase monkeys taking incoming phone calls now just like a low budget call center. I would not be surprised if they start decreasing our desk sizes to fit more KB monkeys or ship jobs to third world countries. But why is all this happening? Obviously we are a publicly traded company so our CEO has only one (legit) goal: Increase our stock price. After all, he has a few million dollars invested in it at a certain price. You can increase a company's profit by encouraging employees to work harder through management responsibility and a good working environment, or you can cut costs, reduce pay, reduce PTO, lay off people etc. Want to guess which way the decision makers went? Our CEO will be with us I think until 2020, hence the 2020 goal? That's when I'm guessing he can sell his shares or something.