Disconnected and Mismanaged - Anonymous employee Sage Employee Review

2.0
Aug 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll meet some great colleagues and there are free snacks

Cons

Upper and Senior Leadership are disconnected from 'lower' employees and even the products that they sell. There is this strange belief that the more people you throw at something the better instead of taking a moment to discover the real reason that a product, like Financials, isn't working. It's not because of the people who are selling it or the Success Coaches and Partners who are trying tirelessly to implement it...it's the product itself. If anyone from the senior leadership or the CEO himself were to follow the work that goes into the product from when it's sold until it went live they would be shocked. They only want to believe their own utopia marketing and catch phrases like that are simply not true - there is not easy about integrating a 3rd party app into Financials to make that "one-stop shop" you all keep harping on about. You can keep putting lipstick on a pig but it's still a pig. The first mass lay-off came as a shock and the management had the audacity to conduct a "fake training" while people were pulled out one by one and let go. Then the second lay-off there was NO plan to follow up with customers or partners or EVEN our colleagues in the Dublin offices. Two weeks passed with escalation calls and emails that were going to employees who were no longer there and our Dublin counterparts were wondering where we [ATL] were. All and all this is a TOXIC workplace and should be avoided until Senior Leadership figures out how to stop applying band aids and actually get in the trenches.

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Cons

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2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
15h
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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