Support Services - Support Services Sage Employee Review

1.0
Jul 18, 2018
Recommend
CEO approval
Business Outlook

Pros

The perks have all been cut for five years. There is nothing great about working here.

Cons

Disconnected management on all levels. No pay increases as there has been hiring and promotion freezes for years. All perks and bonuses have been severed. The work load is incredibly outrageous.

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Sage Response
7y
Thanks for your feedback. Reading that you've experienced cuts in perks for five years surprises me. It's not something Sage does. Please contact me to give me more details and I will look into this - lynne.ellis-parker@sage.com We don't have a hiring freeze and never had. In fact, we have over 450 live jobs available now. All we are doing - which is quite right and prudent, is reviewing in more detail all the job requests. There's also not been any promotional freezes - 25% of all jobs globally are filled by internal colleagues, and in North America this figure is 27%. Also, bonuses have not been severed, many colleagues have received bonus/discretionary payments and pay rises over the last two years. We also receive lots of positive feedback, internally and externally about a good work life balance. If you feel you feel yo are not achieving this, talk to your manager and work together on solutions.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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