Things are going downhill - Anonymous employee Sage Employee Review

2.0
Jun 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Holiday time, volunteering time, nice colleagues.

Cons

Archaic bell-curve employee rating process which is really an underhanded way of saving money by cutting raises and bonuses. A myopic move by management if ever there was one as morale is so low I don't know anyone who isn't looking to leave. Senior management set unrealistic targets for the sales teams and then avoid accountability when said targets aren't met. It's easier to blame/fire the lower level workers than accept responsibility. "The buck stops here" is not a plaque you'll find on Steven Kelly's, Steve Hare's or Blair Crump's desks. The spending freeze has caused innovation to grind to a halt. People have stopped asking for funding for necessary tools. Products are released without adequate testing (SL). No funding for personal development/training. Watching a Lynda video is a poor substitute.

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5.0
Jun 5, 2026
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CEO approval
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Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
20h
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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