don't be fooled by managers - Senior Support Consultant SAP Employee Review

3.0
Dec 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Exposure to top SAP customer accounts International travel Good pay package and location Good access to experienced SAP professionals Good to retire in piece due to french employment law

Cons

Very narrow minded management. Expect you to do your thing and shut up. No initiatives appreciated. No communication and zero feedback from management. You will never even speak to the manager of your manager in your life - even if you see him every day. This is due to french and german management mentality. No promotion and most of opportunities are in SAP AG and in germany mainly. Very hard to get pay rise. The company will try to keep your fixed part of the salary as low as possible and compensate you with a variable pay due to french employment rules.

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Great ethic, Extremely customer service and satisfaction oriented

Cons

Could be more aggressive to acquire US baed firms. Apart from that there is no cons at the moment

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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