To Many Moving Parts, Without Clear Accountability - Client Success Manager Philips Employee Review

3.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people work here, innovation is on the forefront, Went to unlimited PTO, and mental health days for work/life balance.

Cons

To many leaders promoted to high level positions that do not know or understand the business of healthcare. Good Ol 'boys club. They talk about diversity and try to have you believe that is a top priority. However, it is not. Outside of women (white) in senior positions, there is no other diversity. Philips is in an identity crisis, they are all over the place.

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Philips Response
2y
Hi, thank you for sharing your review with us. It's good to hear that you support our vision on innovation, and that the work environment contributed to a positive work experience. As for your points of improvement, it's unfortunate to hear that your experience didn't reflect our values, as we do believe that the best place to work is an inclusive place to work. We recommend that you reach out to our Ethics Line, via this link: https://secure.ethicspoint.eu/domain/media/en/gui/100518/report.html. This way, your experience can be noted down, and we can look into this further. Wishing you the best moving forward.

Explore other reviews about Philips

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very cool company and pros

Cons

Nothing what I can think of

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Philips Response
1mo
Thank you for your review. It’s gratifying to know that you have such a good time in our company. We appreciate your contributions and wish you all the best.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Cons

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

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Philips Response
2d
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
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