They only care about people in cubes - Technical Support Specialist Paychex Employee Review

1.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

annual raise and potential bonus

Cons

The company is forcing everyone back into offices after granting work from home. They will claim it was never permanent but thats how it was stated. The claim its for collaboration and their culture. They have no culture and they do not listen to employee concerns. Over worked in most departments.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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