Employees are underpaid & overworked; Culture is old school and outdated - Human Resources Paychex Employee Review

1.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Colleagues are kind and there is an atmosphere of teamwork

Cons

Employees are underpaid and overworked. Internal career advancement is difficult and promotions to the Director level and above tend to go to external employees vs. internal employees. Management does not encourage autonomy and there is a strong command and control culture from leadership.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

See reviews by: Helpful|Rating|Date|All