If you are not part of the click, you will be left behind - Core Sales Representative Paychex Employee Review

2.0
Apr 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The company has a great name brand, and the products work (most of the time). They are really easy on you if you do not hit your number for a few months in a row, so the job security is pretty good. If you do hit your number consistently, you get autonomy to pretty much do what you want to do.

Cons

The organization can be very "clicky"...at least at the local level. If you do not buddy up with the leaders at the regional level, than you are overlooked, or not given preferential treatment. Top sales reps are allowed to do whatever they want, and treat others very poorly, and nothing ever happens to them. From what I know, there have been several managers that have come and gone over the years because of this. Managers are typically former successful sales reps, but that doesn't mean they know how to manage. The regional manager only comes to town every once in a while, and even then, only hangs out with the reps that are a part of the "click", which is only just a couple of them.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

3
See reviews by: Helpful|Rating|Date|All