Pros
Benefits. Some good people you will trauma bond with.
Cons
The sales process is totally broken. This job is mostly trying to sell handbooks to 2 employee businesses. Imagine trying to explain to a pizza shop where the employees are a husband and wife that they need an employee handbook…hopefully you steer clear and you never have to do this. Every deal is discounted. Even the best reps practice this and remove a number of fees. You will then need 3-4 levels of management approval to push this through. Why leadership gatekeeps this process is beyond me because it’s a giant waste of everyone’s time. Clawbacks are very aggressive. Some offerings get clawed back in a 6 month time frame. So you have to: get a small business on the phone, convince them that their family business needs a handbook, pray to God they don’t hang up on you while you wait for 4 levels of leaders to approve your heavily discounted pitch without push back (yes sometimes your own leaders will challenge you even when your client has already verbally agreed) and then pray again that they don’t cancel in 5 months and 29 days… You have to over perform by a large margin to make any meaningful money. There’s about 1 rep in every territory doing this and they have usually been at the company for years. Everyone else (you) will make $20-$30k at best on top of your base. This wouldn’t be so bad if this was honestly pitched in your interview but leaders will make it sound like vast riches are attainable for everyone and that is just blatant lie. Turnover is out of control between people quitting or getting fired. Be prepared to watch entire teams disappear in 6 month intervals. HR business partners are also at the whim of the clawbacks so be prepared to get push back from your internal partners as well if you sold an offering that does not take long to complete. Forget about work life balance. You take time off, you will miss and be living off your base salary or get a pittance of a commission.