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Good Starting Job, Horrible Management, Team, and Customers - Counter Help/Cashier Panda Express Employee Review

2.0
Aug 9, 2020
Recommend
CEO approval
Business Outlook

Pros

As a first job, it is alright. It is a basic, fast food, starter job. It teaches you the reality of the food industry and how customers are, or some of the worse ones. The pay is a little above average, 50 cents. Free food while you work and 20% discount off of work.

Cons

There are so many downsides of working here. To start, I have met some of the worst customers ever here. I understand every place has their Karens, but it gets insane. One person in the drive-thru literally got charges pressed against her for what she did to the staff. It is also a very stressful job. Very fast-paced and physical. The team is not the best. No one cares about the next, people often start rumours and there is way too much unnecessary drama. As far as management, it is the most unprofessional you can get. They are biased, the hire, promote, and favor their family over the rest. There is sexual harassment, racial remarks, and transphobia/homophobia, very obvious here. I was qualified to be promoted for over 6 months, and I was not promoted because the manager wanted the people that she hired (family members, close friends, people from her store) to get the position instead, despite not being qualified. The assistant manager was a joke, could not do her job, and messed around with an employee. I reported them to HR, and they knew it was me and a few other coworkers based on their tight circle. They then proceeded to harass and purposely target us to the point we had to quit. It might not be all branches, but this one is definitely corrupt. The higher-up managers also do not care.

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Panda Express Response
5y
We appreciate the time you took in providing extensive feedback. At Panda, we are an organization focused on continuous learning and improvement. Your feedback gives us valuable insight into how we can elevate our associate work experiences. We are a workplace committed to collaborative and supportive work environments and am sorry to hear that your experience missed the mark. If you would like, you may share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053. We do not condone any sexual harassment or racism in the workplace in any manner and look forward to hearing from you.

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5.0
Feb 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of development and investment in managers and team. A lot of personal development and financial opportunity available.

Cons

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3.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, easy, no other pros

Cons

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