Ok - 111 Call Handler NHS Employee Review

4.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime, lots of experience

Cons

6 weeks training needed before actually starting taking calls. Training involves lots of reading and in my opinion is outdated. Low pay.

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5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Bay and status to be bad boi

Cons

too much burcrapcy there in work

4.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great sense of purpose and meaning in the work. Colleagues are genuinely dedicated and supportive. Good variety of tasks day to day, and you gain a wide range of clinical and interpersonal skills quickly. Job security is a major plus.

Cons

Staffing levels are often stretched thin, which puts pressure on everyone. Pay hasn't kept pace with the demands of the role. Management can feel disconnected from frontline realities, and communication from the top down is inconsistent.

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