Fine place to work, but a bit confusing and on the boring side. - Communications Specialist Marsh Employee Review

3.0
Aug 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Pays fairly well for similar jobs. Good benefits package, casual work environment.

Cons

Technology updates have been terrible. Old computers, printers, software, etc. Conference calls with others from different parts of world/country are common, so time differences can be an issue. Feels like a very selfish corporate environment, all about bottom line. Wish we were able to feel like we were helping others rather than just working for another percent of commission.

Explore other reviews about Marsh

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing people and culture. Opportunity for growth is great.

Cons

Understaffed for support. Offshoring support isn’t great.

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
2w
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
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