Smelling great, Constant Smiles and Busy Hands - Sales Associate Lush Employee Review

4.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The community is so welcoming, and you get great perks like a 50% discount. You also get amazing progression opportunity's and training if you put yourself out there.

Cons

If you are feeling down depending on management you can feel forced to be happy for your whole shift. Additionally, there is no sitting down or standing still you must always have 'busy hands' from client demos to cleaning the shop floor or working the till.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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