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      Lush

      Engaged Employer

      Lush reviews

      Used to be fun, but now there is a lack of support - Anonymous employee Lush Employee Review

      3.0
      Apr 1, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ethical policies, staff discount, free Employee Assistance Program

      Cons

      Over the years the degree of transparency from HO seems to have diminished greatly over time. There is a lack of support from HO, and when support is requested... crickets. Even though there is a constant supply of new stores opening, HO doesn't hire internally very often to accommodate the growth and supply support to the stores. The business itself is incredibly clique-y, and you will know when you're not popular. Opportunities tend to be only offered to popular or Sydney based staff. The remuneration for Casual staff is excellent but incredibly sub-par for Management. Expect to see your casual staff make more money than you during busy periods.

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      5.0
      Jun 16, 2026
      Part time floor leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, lots of free products, amazing people. I truly love working here.

      Cons

      Pay is not fair for amount of work

      1.0
      May 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts, we got 50% off of most items

      Cons

      Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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