Different Perception - Customer Success Manager LinkedIn Employee Review

3.0
Jan 31, 2018
Recommend
CEO approval
Business Outlook

Pros

LinkedIn knows what they are doing when it comes to benefits. I have worked at other tech companies and I can say that this company spoils their employees with some really great perks and there are a few things I like about working here such as: -Amazing health insurance for my family -PerkUp credit to be used annually on a number of pre-approved items (gym membership, massages, child care, home cleaning) -Free breakfast/lunch/snacks -Opportunities to travel (if that's your thing) -Women in management positions -Working for a well respected brand -Discretionary time off -Awesome maternity/paternity leave policy -Pay is above average

Cons

The downside of working at LinkedIn is that I quite literally have to sacrifice my work/life balance and sanity for the perks mentioned above. -Onboarding did not prepare me at all to work at LinkedIn or my role -Very little training for new hires. You are thrown in and expected to just figure it out. -Poor communication across teams in multiple offices -Long hours (although they will blame it on your lack of time management) -My particular team is incredibly difficult as a working parent -DTO is nice but missing days does nothing but hurt you -Even when I am not working, I'm constantly stressed about work -Everyone made a big deal about InDays when I started as a day that you can take off and focus on the theme of the month but my team does not participate. -My role is more of a sales position than a customer success position -Doesn't feel like there are many opportunities in the Chicago office to grow The culture on my team is very different than what I have heard at large at LinkedIn, which is unfortunate, as I feel like I have a very different perception of the company. From my first week of training, I felt that coming here was a mistake because I was forgotten about and not prepared to do my job. I left a very enjoyable job that did not pay as well to come to LinkedIn and it feels like I have given up my peace of mind for more money. Not a great feeling.

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5.0
Jun 15, 2026
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Pros

The place is pretty good

Cons

Additional stocks would be nice

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing perks and nice people. Perks: I was able to purchase new luggage with the help of some internal points for my performance. Unfortunately, I have not traveled since I left the company with the luggage. Travel also changed after I took the job and I was a global traveler.

Cons

I ended up quitting my job to look for a new job in 2024. The exit from the company was extremely poorly managed by my manager and the HR staff. I had a very difficult time networking after I left the job which is funny given that it is a social networking platform. I felt like there was still a presence from the company even after joining She Runs It, a third-party networking platform for women. I expected more from LinkedIn during my departure. I was unaware what impact working at this company could have on my career. They should really help their employees with their next role and applying as a lot of the applications occur on the platform. There was only an opportunity to interview and reach out to people that worked for LinkedIn at B2B, even though I have B2C experience. AI has really complicated the process as well with writing etc. since leaving.

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