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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Like a "ROLLERCOASTER"! - Insurance Agent Liberty Mutual Insurance Employee Review

      2.0
      Apr 6, 2011
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits from day one, as sales agent you have laptop & aircard to use for personal use. Flexibility to schedule your own appointments as long as you maintain your I/M status. great in-depth training and opportunity to travel in the begining.

      Cons

      Base pay is low for other insurance positions similiar. Micromanagement by branch manager and too many programs to run. Buying sales leads is 'frowned upon" by management and they constantly require you do community activites which are very time consuming. Quota requirements are too strict compared to other positions of this type. They have a two year probation policy and if you can't come up with the required sales policies the management has no grey area, you are terminated.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Feb 12, 2026
      Associate attorney
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Good management/communication with management * Good benefits * Good work-life balance

      Cons

      * Salary is relatively uncompetitive measured against experience

      1.0
      Jul 2, 2026
      Worker compensation claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Generous 401k match

      Cons

      Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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