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Liberty Mutual Insurance

Engaged Employer

Do not work here - Senior Litigation Auditor Liberty Mutual Insurance Employee Review

1.0
Feb 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Not being petty. There are NO pros to this job.

Cons

In February 2024, they announced layoffs of 4 auditors and audit manager. These were people with years at the company. They’ll eliminate you in a heartbeat. Keep in mind they cannot keep people at this job. People constantly leave. Despite being hired as remote employee, they started making me come into office 2 days a week starting in September 2022. The management is a joke. The department is full of favoritism. One manager didn’t even have to compete for his role. They just gave it to him. You will see that’s how they do all promotions. They make it sound fancy. You’re just reviewing bills. No room for discretion. Expected to follow conflicting rules that make no sense. Expected to cut law firm billing for tasks they should be paid for. Do not trust senior leadership or management here. Very shady. Ask others how many women have left this department. I have worked for several different reputable places, and this is the most dysfunctional work place that I’ve been at.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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