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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Liberty has lost it's luster, and is more of a sinking ship now - Senior Product Designer Liberty Mutual Insurance Employee Review

      1.0
      Dec 9, 2020
      Senior product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits, Nice Office, Loved the projects and actual work, good partnership between Product and UX

      Cons

      - Awful Office Politics: you only get recognized if you're going out and drinking with the team after work - forget advancement if you have a family life. Hard work does not pay off here, in fact it doesn't even matter. Manager was checked out any time we had a one on one meeting, often late and then distracted. Management is swapped out pretty regularly so you have to 'start over' every year almost. - Terrible Work/Life Balance (Pre-Covid): They expect you in the office every day and if you choose to work from home they don't accommodate you in meetings and leave you out of important communication when its very easy to jump on Slack or a meeting. - Inequality in the workplace: was held back during my pregnancy and taken off projects because my manager didn't want to put too much on my plate, however I was very capable and extremely put off by this. I didn't feel comfortable going to senior management with this since I've had bad experiences in the past with concerns that went unanswered or ignored.

      avatar
      Liberty Mutual Insurance Response
      5y
      Thank you for taking the time to write a review and provide your honest feedback. We’ve made significant changes to the way we work, the space we work in, and the technology we use to encourage greater flexibility in the workplace, and we are committed to ongoing improvement in this area. And we take allegations of discrimination or harassment seriously - if you feel you have witnessed discrimination, please do not hesitate to report your concerns to Employee Relations.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jul 3, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, benefits, friendly people that want to see you win

      Cons

      The expect you to work independently, which is good and bad

      1.0
      Jul 2, 2026
      Worker compensation claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Generous 401k match

      Cons

      Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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