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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual-a great company to work for. - Senior Customer Service Representative Liberty Mutual Insurance Employee Review

5.0
May 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual is a fortune 100 company that has a promote from within philosphy, and compensates employee's well. The management team is great and respects the employee's.

Cons

Since this position is customer service, it is very stressful. We have certain high goals we must adhear to at all times.

Explore other reviews about Liberty Mutual Insurance

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Cons

* Salary is relatively uncompetitive measured against experience

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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