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Liberty Mutual Insurance

Engaged Employer

Great financial performance in a down economy. - Manager Liberty Mutual Insurance Employee Review

3.0
Aug 24, 2009
Recommend
CEO approval
Business Outlook

Pros

The companies diverse offering of P&C insurance through multiple distribution channels in multiple countries has produced strong financial results. The company is making great strides towards providing employees with appropriate technology resources. There is a strong commitment to training and development of employees and a strong corporate culture.

Cons

The company desires change, but is slow to act and changes are poorly communicated. There is definitely a need for senior managers to trust employees with information regarding the changes. Too much focus is on the processes that are changing and not enough on the impact the changes are having on the culture and employees work environment.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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