employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Dropping like flies - Inside Sales Representative Liberty Mutual Insurance Employee Review

2.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO, decent pay if you're willing to cut corners and play dumb with underwriting, 401k, pension, vision.

Cons

Typical call center environment, poor integrity across the sales floor (especially middle management), toxic work environment, revolving door.

avatar
Liberty Mutual Insurance Response
7y
We're sorry to read about your experience. If you feel you've observed inappropriate behavior, you may want to call our Compliance Helpline for guidance. You can also reach out to Compliance anonymously if you prefer.

Explore other reviews about Liberty Mutual Insurance

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Cons

* Salary is relatively uncompetitive measured against experience

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

See reviews by: Helpful|Rating|Date|All