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Liberty Mutual Insurance

Engaged Employer

DO NOT WORK HERE - Insurance Agent Liberty Mutual Insurance Employee Review

1.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Only good when you're having a good month of sales

Cons

Poor pay, they changed the structure so you actually get paid less, but work twice as hard. They pin everyone against each other and give very little help when you have off weeks. High STRESS. The area managers also tell you what you want to hear, but rarely follow through on anything. You are just a number to them.

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Liberty Mutual Insurance Response
7y
We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your previous experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you didn't feel you received that training. We'll be sure to pass your comments along to the right team.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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