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Liberty Mutual Insurance

Engaged Employer

Disappointing - Insurance Sales Agent Liberty Mutual Insurance Employee Review

3.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Constant new customer business incoming

Cons

Constant employee turnover and change

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Liberty Mutual Insurance Response
7y
Thanks for taking the time to post. We work hard to provide employees with the best work environment, and we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thanks for sharing. We'll pass it along appropriately.

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5.0
Jul 3, 2026
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Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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