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Liberty Mutual Insurance

Engaged Employer

Community Management Intern - Intern Liberty Mutual Insurance Employee Review

1.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Vacation days (flexible time off), ability to work from home, office location

Cons

Toxic work environment--> left feeling unappreciated, undervalued, and uncomfortable, even after 6 months of working there. I felt totally and completely dispensable, as if no one would notice or care if I left despite the enthusiasm and drive I brought to the workplace every day. There was a general feeling of hostility between me and my boss, making honest communication impossible, and above all things stifling creativity and productivity. Most days were spent crying in the bathroom, where at times coworkers would take notice but simply avoid eye contact or walk away. My boss has extremely poor management skills and should not ever deal with interns again. The extreme stress gave way to a stomach ulcer, acute and chronic headaches, and even a resurgence of a high school eating disorder. My personal life suffered as well, where friendships crumbled, I isolated myself, and noticed a general change in my once happy, carefree disposition.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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