employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

He has little regard for his employees whose lives are devastated when the company is restructured-every 2-3 years. - Property Liberty Mutual Insurance Employee Review

1.0
Mar 30, 2009
Recommend
CEO approval
Business Outlook

Pros

After several years of employment, the quantity of vacation days received is the main motivation to continue employment

Cons

Little recognition of a job well done. After 20+ years many qualified and capable employees are performance managed right out of a job. The majority of the field employees either take vacation days to attempt to get "caught up" or if they are truely on a vacation with their families, they take their work phone and laptop so they don't get farher behind. There is very little training in some positions. There is no work/life balance to speak of (even when employees are 'encouraged' to spend time with their families- it is impossible if they want to keep their jobs)

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

1
See reviews by: Helpful|Rating|Date|All