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Liberty Mutual Insurance

Engaged Employer

Insurance Agent - Insurance Agent Liberty Mutual Insurance Employee Review

3.0
Nov 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Potential to earn a good income

Cons

Getting a consistent referral base, same mundane boring work every year. Not much opportunity for career advancement.

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Liberty Mutual Insurance Response
8y
Thanks for sharing your feedback. We do our best to foster an open work environment where employees feel empowered. We're sorry to hear of your experience.

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Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
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Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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