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Liberty Mutual Insurance

Engaged Employer

do it for the resume, but leave within two years - Inside Auto Claims Representative Liberty Mutual Insurance Employee Review

2.0
Apr 23, 2017
Recommend
CEO approval
Business Outlook

Pros

decent starting pay, above average benefits, paid time off, relatively hard to get fired, decent room to interview for other departments within company, excellent coworkers

Cons

Massive managerial incompetence goes from the highest levels to the lowest levels of management. pay not consummate with workload/responsibilities -- the company wastes massive amounts of money on projects that don't yield results and unnecessary travel expenses, all the while refusing to give decent raises for experienced and talented workers. poor salary increases. poor yearly review system. This is the sort of company where the more mediocre you are at your job and the more you suck up to management, the further you'll get. being good at your job is an afterthought because no matter what you do it is never enough. absolute and utter failure to adopt new technologies. really bad coffee.

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Liberty Mutual Insurance Response
9y
We're sorry to read about your experience. If you feel you've observed unfair behavior, you may want to call our Compliance Helpline for guidance. Feedback helps us to improve, so thank you for sharing.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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