employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Time to look elsewhere - Senior Business Systems Analyst Liberty Mutual Insurance Employee Review

3.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook

Pros

It can be a wonderful place to work. The work is challenging and meaningful. I work with many talented managers and team members. People are always respectful and conduct themselves with the utmost professionalism. The benefits are good and they try to make your job as stress free as possible by giving flexible work hours, great salaries and comfortable work environments.

Cons

Recent layoffs and restructuring have wreaked havoc on a company that I had thought I would stay and grow with for many more years. People who were kept on have been left feeling disillusioned and unsure of what, if any, future they have with their departments, teams and Liberty as a whole.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

See reviews by: Helpful|Rating|Date|All