Pros
Liberty Mutual used to be a great place to work up until a few years ago when the CEO decided to place people in their 30's or early 40's, just a few years out of graduate school, into Sr. Management positions. The CEO values a couple of years extra education over decades of experience. They lack many skills necessary to lead the organization such as reasoning and understanding of the business through hands on experience. Few if any have ever managed a large office and dealt with the challenges associated.
Cons
It is all about corporate greed these days. Over the past several years, Liberty has made record profits. Yet, Sr. Management is more concerned about protecting their executive bonus plan vs. the people that helped build this company over the years and decades. Home Office continues to expand and grow while the employee positions in the field continue to get cut in favor of technology that is supposed to make processes more efficient, all while the executives fly around everywhere in their corporate jets. Being a customer for over 20 years, I have never received a premium refund associated with these record profits.