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Liberty Mutual Insurance

Engaged Employer

Would recommend to some but not all friends... - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
Mar 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some areas at Liberty have great pay, great work/life balance and humble managers who try to include their teams and make good decisions. If you're in the right group and/or working for a good manager, Liberty can be great.

Cons

I have had 9 managers due restructures (which are frequent), some good (see Pros) and others who played favorites or cared more about impressing superiors than supporting their team (and in some cases I can hardly blame them since the superiors were the problem). Some managers say they want honest feedback but if you say anything they deem negative they will punish you. And it's hard to change jobs unless your manager is supportive.

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Liberty Mutual Insurance Response
9y
We're sorry to read that you wouldn't recommend the company at this point. We're invested in developing the incredibly talented people who work at Liberty. It sounds like you don't feel that's been your experience. We will pass your feedback along appropriately.

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Pros

Work life balance, benefits, friendly people that want to see you win

Cons

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1.0
Jul 2, 2026
Recommend
CEO approval
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Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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