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Liberty Mutual Insurance

Engaged Employer

Get out while you can - Sales Representative Liberty Mutual Insurance Employee Review

2.0
Dec 29, 2008
Recommend
CEO approval
Business Outlook

Pros

The primary reason to work for Liberty is to get started and licensed in insurance. Take advantage of the great training program for new agents. The biggest drawback is that once you understand the training it never ends. You are subjected to the same continous training and meetings whether you have been with the company for 3 years or 3 weeks. It becomes very repetitive after a while.

Cons

Commissions are lower than most of the industry. Renewal commisions are wayyy lower than industry average. Lofty quotas and constant pressure are a way of life. Unfortunately, the amount of pressure is not made up for with additional compensation. Bonuses are difficult to qualify for.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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