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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual/Ohio Casualty promotes unfair working environments. - Insurance Assistant. Liberty Mutual Insurance Employee Review

1.0
Nov 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Salary. The pay was decent.

Cons

Poor training - They do not train correctly in order for a new employee to perform the job as it should be. Poor Management - They are clueless when it comes to providing the tools for successful completion of jobs. Poor working conditions - They do not promote equal opportunity and training for all employees. Poor communication between management and employees - They do not want to take the time and listen to employee concerns. Lack of knowledge in what goes on in their own office - Management at the Hamilton, Ohio branch has no clue what goes in at their own office.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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