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Liberty Mutual Insurance

Engaged Employer

Remote flexibility but misleading sales role - Inside Sales Representative Liberty Mutual Insurance Employee Review

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility. Extensive training and licensing period.

Cons

Not a real inbound sales position. You speak with dummies spitting their information to third party websites promising them cheap insurance. Then those people claim “you called me!”

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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