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Liberty Mutual Insurance

Engaged Employer

Been here for 6 years. I love my job and what I do. - Insurance Assistant Liberty Mutual Insurance Employee Review

3.0
Apr 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Paid Vacation Time(3 weeks to start, 4 personal holidays after 90 days; accrue your 4th week of vacation time after 3 years; 5th week after 10 years). Flexible work hours (staggered start times, options of 45min or 60min lunch breaks), overall a great company that care about their employees. Company is great to work for. Local office support is also great. People are friendly.

Cons

Office seems to overlook great potential in people who are trying to advance with their career. Management is poor within the office I work in, they pick favorites and communication between management and staff is poor. Health insurance isn't the best since it changed over. It is expensive and overall pointless - hardly anything is covered under the new plans and out of pocket expenses are ridiculous.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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