Work-Life balance non-existent - Restaurant General Manager KFC Employee Review

2.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Can be a good team atmosphere Plenty of hours (for hourly staff)

Cons

Having to deal with absolute obnoxious customers on a regular basis Poor upper management (area manager) tries to run your store for you Far too much gossiping and tale-telling (even at higher up levels) Staff retention and turn-over is appalling but what do you expect on minimum wage (makes your job extremely difficult as an RGM) No long term awards for employees that have been there a long time Recognition - the company plays this as a big part of the day to day, when in fact they do not act upon it. There are no FINANCIAL incentives which at the end of the day is all anyone ever wants, lets get real. Contracted 45 hours per week in management. Far too many times I was doing 50-60 hours and not being paid for it, nor appreciated. Expect to have your phone on hand at all times as it's in your contract, this goes back to my title 'work-life balance' there really is none.

Explore other reviews about KFC

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and good benefits

Cons

no cons really i enjoyed working there

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at KFC has several advantages. One major benefit is the flexible scheduling, which makes it a good option for students or people with other jobs. The position is also entry-level friendly, meaning employees typically do not need prior experience to get hired. In addition, the fast-paced environment can make shifts feel shorter and more engaging. Many employees also enjoy the team atmosphere and develop friendships with their coworkers. Another advantage is the availability of employee discounts or free food during shifts, as well as the potential for advancement into shift leader or management roles.

Cons

However, there are also some disadvantages to working at KFC. The pay is often relatively low, usually close to minimum wage. The job can be physically demanding, requiring employees to stand for long periods, work in a hot kitchen, and perform tasks such as lifting and cleaning. The work environment can also be messy due to grease and food preparation. Additionally, the job can be stressful during busy hours, especially when dealing with long lines or high customer demand. Employees may also have to handle difficult or impatient customers, which can be challenging. Finally, work schedules may be inconsistent, with hours varying from week to week.

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