Thanks for the memories! - Anonymous employee Johnson Controls Employee Review

3.0
Jul 17, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are still a few good people left. This could be an outstanding place to work. It used to be. There are a few really smart really good people running at the upper levels. The comp plan is decent in sales if you know how to work it.

Cons

Area management is jealous of salespeople. The more you make, the better you are, the more suspect you are. If you are an operations team member you can commit crimes like lying about installations, make salespeople that you don’t like look ineffective by cooking your books to make jobs appear unprofitable. Knowingly defraud and continue to defraud, steal from customers and create a significant life safety hazard for the public and yet be number one in the US. You can break every safety rule and nearly kill yourself and still be employed....BUT If you make more money than area leadership as a salesperson...you are getting fired. No matter how hard you work if he doesn’t like you, you are screwed...if you are in sales...integrity will be shoved down your throat while every crime Is overlooked the ops side. Billing is a total nightmare and salespeople are the dumping ground for every problem. No time to sell due to being buried in minutia. They manage to the shareholders and crap on the employees and the customers. Come EOY plan on having no coffee, no toilet paper, no travel, no copier paper, no perks. Plan to get dozens of complaints about service and billing every hour. In this area, this is the Hotel California, you can check out, but you can never leave. They will send lawyers after you and try to ruin your life after you have gone.

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Pros

Fantastic pay for the area and great leadership

Cons

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2.0
May 14, 2026
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Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

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Johnson Controls Response
1mo
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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