Save yourself - Customer Service Coordinator Henkel Employee Review

1.0
Jan 27, 2024
Recommend
CEO approval
Business Outlook

Pros

If you like pizza they give free lunch once in a while

Cons

Workload is too much to handle for the amount you are being paid. Managers don't care after the entire team tells them they are struggling. Need a degree to become a customer service manager even if you have years and years of experience. Worried about being in the office one day a week when people are struggling to get work completed and have to stay on way past their shift and sometimes log in later on at night.

Explore other reviews about Henkel

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Henkel is truly an amazing place to work. The culture is welcoming, the work is engaging and impactful, and the managers genuinely care about supporting and developing their teams. It’s a place where people are encouraged to learn, grow, and succeed.

Cons

I truly have no cons as I would chose Henkel every day

1.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, Union job, not terrible work overall

Cons

Management lacks communication and micromanages immensely. Since packaging shut down, outlook on this plant is grim, with little to no positive affirmations from management regarding long term outlook. Zero room for growth at this site.

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Henkel Response
3d
Thank you for taking the time to share your experience and for your more than 10 years of service with Henkel. We're pleased to hear that you value the compensation and aspects of the work environment. At the same time, we understand how important transparent communication is. Feedback regarding leadership visibility, communication, and career development is taken seriously and helps us identify areas where we can improve. We appreciate your candid perspective and have shared this feedback with the leadership team. Best, Your Henkel HR Team
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