US Mortgage Business - Manager HSBC Employee Review

2.0
Feb 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Large parent company with lots of capital are still willing to pump money into company so there is relative security that the company won't close for business,

Cons

Management in fighting between those from former Houshold Bank (Chicago), Marine Midland (Buffalo), and New York. Complete disconnection between the 3 groups. NY attempts high brow advertising campaign looking to attract affluent individuals and commercial banking customers, while Buffalo targets Sabres fans with name recognition and branch saturation. Chicago taken over mortgage company after sub-prime mortgage business was halted and in run-off. Depew operation is being dismantled and relocated to former Household operation centers. Mortgage still flooded with tons of personnel no longer required for limited retail business. No longer requires huge staffs of PHD's running analytics and reams of reports, multiple layers of managements, highly compensated senior management staff comprised of Buffalo and Chicago individuals.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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