Horrible Department - Applications Support Analyst Genetec Employee Review

1.0
Sep 5, 2022
Recommend
CEO approval
Business Outlook

Pros

HR employees were very welcoming.

Cons

Poor training and no training for relevant work Level 2 from CRM Software Support Analyst. They placed me in level 1 for a long time because management felt the agent needed a break from her job. Team leader was condescending, rude and extremely abnoxious throughout the entire 6 weeks I felt like going back to my previous employment every single day. Then put me on the spot for a subject I wasn't fully trained on. It was the worst experience I've ever encountered in 15 years of IT. The only decent employees were HR. Everyone else was rude.

Explore other reviews about Genetec

5.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great minds and opportunities to be mentored everywhere for the growing professional. Top Market offering and prestige, high product renown as a seller. Privately held and innovative. Top culture in our industry, and direct line to leadership on marquee deals. CEO and founder who is still highly invovled. Supporting leadership cast that are highly engaged.

Cons

Re-orgs have affected team unity but leadership vision is all about culture, transformation and growth.

3.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Was okay, work life balance was okay

Cons

Partially remote, could have been fully remote

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