Hard to Drive Change, but Great Company to Work For - Senior Director, Customer Experience GSK Employee Review

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of support and development opportunities. It's a mature company and well staffed to support work-life balance.

Cons

Slow to adopt change, lack of innovation, highly conservative which made it hard to drive positive change for the patient and provider experience.

Explore other reviews about GSK

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

WLB, talented and nice coworkers

Cons

constant reorganization, initiatives, issue with retaining talent

4.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, colleagues, project mission, leadership

Cons

Slow, too much processes and paperwork, company wants to accelerate, but current processes makes it impossible to accelerate.

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